Information We Collect

To provide you with our premium automotive services and a seamless online experience, we collect certain types of information.

Information You Provide Directly

This is information you voluntarily give us. It includes:

• Contact Information: Your name, email address, phone number, and physical address when you fill out a contact form, request a quote, or schedule an appointment.
• Vehicle Information: Details about your vehicle (make, model, year, VIN) that are necessary to provide an accurate quote and perform services.
• Communication Records: Any information you share when you contact us via email, phone, or our website's contact forms, including customer support inquiries.

Information We Collect Automatically

When you browse our website, we may automatically collect certain technical information to improve site functionality and your user experience. This includes:

• Log and Usage Data: Information such as your computer's Internet Protocol (IP) address, browser type and version, the pages you visit on our site, the time and date of your visit, and the time spent on those pages.
• Communication Records: Any information you share when you contact us via email, phone, or our website's contact forms, including customer support inquiries.

How We Use Your Information

We use the information we collect for several key purposes, all aimed at delivering the exceptional service you expect from Phantom PPF and Automotive.

• To Provide and Manage Services: To schedule appointments, provide accurate quotes, perform paint protection film (PPF) installations and other automotive services, and process payments.
• To Communicate With You: To respond to your inquiries, send you service-related updates, provide customer support, and send appointment reminders.
• For Marketing Purposes: With your consent, we may send you emails about new services, special offers, and events. You can opt-out of these communications at any time by clicking the "unsubscribe" link in the email.
• To Improve Our Website and Services: We analyze usage data to understand how visitors interact with our website, helping us enhance its design, functionality, and content.
• For Security and Legal Compliance: To protect our business and our customers from fraud, and to comply with applicable legal requirements and industry standards.

Data Sharing and Disclosure

We do not sell your personal information. Your trust is fundamental to our business.
We only share your information in the following limited circumstances:

• With Service Providers: We may share information with trusted third-party companies that perform services on our behalf, such as payment processors or marketing email providers. These partners are contractually obligated to protect your data and use it only for the purposes we specify.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. We use secure servers, encryption, and internal access controls to protect your data from unauthorized access, alteration, or disclosure.However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Privacy Rights

You have control over your personal information. Depending on your location, you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the" date at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us.
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